University Course

The Ida University Course: Teaching person-centered care in universities

The Ida University Course helps educators teach students about person-centered care and how to support people with hearing loss.

The aim of the course is to support lecturers and supervisors as they prepare students to work with individuals and families with hearing loss. The course focuses on putting the client perspective front and center, and provides ready-made lesson plans, videos, handouts, and an instructor’s guide to help educators introduce the principles of person-centered care into their current curricula.

The course offers students and professionals with tools that will encourage reflective practice, the development of new abilities and attitudes toward clinical practice, and for students to fully adopt these practices.

Structure of the course

The overall design and content of the course emphasize interaction and collaboration. The lesson plans and course activities include aspects of collaboration, idea sharing, and reflection. Throughout the course, role-playing and class discussions are used to review and provide context for the material.

The course provides an introduction to PCC and covers subjects such as health literacy, client motivation, communication partners, group aural rehabilitation, family-centered care, managing time and change in audiological practice, tele-audiology and tinnitus management.

The subjects are presented as individual modules that can be included in existing curricula. There is no set order to the individual modules, but we recommend starting with the introduction to PCC for audiences who are not familiar with the concept. 


Collaboration has been central to designing the University Course. Substantial groundwork was done by Dr. Deborah von Hapsburg. The Ida Institute worked with professors, students, and clinicians from around the world to give the course a dynamic and multi-faceted perspective. In particular, we would like to thank Christopher Lind, Barbara Weinstein, Deborah Ferrari, Frances Lockhart, and Amr El-Rafaie for contributing to defining the scope of the course.

University Course modules