- Ask the person to repeat what they said using different words
- Let the person know which bits you did get and which you did not
- Check that you have understood by repeating their points
- Watch the person’s body language, face and gestures to help you
Even if you know what topic is being discussed, it can be a challenge to keep up with details in a conversation. However, there are different ways you can stay on track.
For example, you can:
In this video, a group talks about how to order food at McDonald's via the intercom system after hours. You will be surprised how many good ideas they have in a very short time.
Anne is a former president of HLAA and has had a hearing loss for 30 years. She has different ways to ask people to repeat information, which helps her feel better about saying that she has not understood.