Change Guide

The Change Guide is a step-by-step process to help you introduce the concept of person-centered care to your team and successfully implement it in your practice using the Ida tools.

What are the benefits?

  • Get your team on board with implementing person-centered care
  • Move forward with a simple action plan
  • Adopt new methods in your practice and monitor progress


Perspectives and insights

Appreciative approach

Organizational change expert Sarah Lewis explains the appreciative approach: Focus on what works well and do more of that in the future.

A completely different method

Person-centered care shifts the focus from technology to the client. Hear what audiologist Vitalis Koop enjoyed about the Change Guide process.

The Change Guide

Mindset Change

Is person-centered care new to your team?  Start with Mindset Change to build a shared understanding of what it is and why it matters.

Practice Change

Is your team already on board? Go straight to Practice Change to develop and implement an action plan for person-centered care in your clinic using the Ida tools.


Additional resources

Appreciative approach

The Change Guide is based on an appreciative approach. Learn more about this technique and how to get the most out of it.

Prepare for change

Consider these key things before you get started with the Change Guide process.

Managing Change seminar

The Change Guide is an outcome of the Managing Change seminar series. Watch the lectures and meet the subject matter experts.

Meet our collaborators

Meet the people behind the development of the Change Guide.