Workshop participants should be given sufficient time for reflection and feedback. This will help create a more positive and constructive experience that will help them develop skills and confidence. Reflection occurs at individual and group levels. At the end of a role-play scenario, you should first ask the person playing the clinician how they felt it went. Then ask the person who played the client what it felt like to be interviewed. Finally, ask the group for their comments based on the interview task. During the feedback session, focus the discussion on the agenda set by the person who played the clinician. The discussion can also include new topics that might have come up during the role-play. As they deconstruct the interview process and examine the challenges and the skills they applied to deal with them, participants become able to reflect on their own practice.
Lesley Jones talks about the importance of giving specific, non-judgmental feedback to help learners develop or improve specific skills.
Below, you can download detailed guidance on how to run the reflection and feedback process and how to give good feedback. The reflection and feedback guide helps you:
- Understand and apply basic feedback principles
- Organize the feedback process
- Give good and useful feedback to others
- Develop and practice new reflection and feedback skills