- Encourage clients to take action on their hearing loss
- Personalize and structure communication with clients
- Save time by getting to the heart of the matter faster
- Quick and simple to implement
What are the benefits?
Why these tools?
Using the Motivation Tools during the appointment can help you encourage clients to take action on their hearing loss. The tools will help you structure the conversation. This enables clients to articulate and reflect on why they want to take action and what prevents them from doing so. By listening closely, you can effectively support the person with hearing loss and help them make a decision. You can thus save valuable time by directly addressing what is most important to the client. The Motivation Tools are quick and simple to implement and their effectiveness is supported by research and evidence.
Ida audiologist Melanie Gregory uses the Motivation Tools with Nick. Nick thinks that he is managing fine and has not yet accepted that he is having difficulties.
The Line asks clients to assess how important it is for them to improve their hearing and how capable they feel they are of doing so. The primary purpose of the Line is to help people with hearing loss evaluate their stories and offer sources of motivation. The Line is used most frequently with those exploring their hearing loss or those who have relapsed, for example, by no longer using hearing aids they have purchased.
The Box asks the client to consider the positives and negatives of maintaining the status quo versus taking action on their hearing loss. Hearing care professionals must be prepared to work with clients along a broad spectrum of readiness for change, including those openly rejecting hearing loss management. Hearing care professionals need to help clients discover their motivation as part of the counseling process on hearing and communication management. This can result in a facilitated counseling process and clients more willing to take clinician recommendations.
The Circle helps you to gauge a person with hearing loss's readiness to receive hearing care recommendations and to assess if they need more guidance in change of behavior or attitude. The Circle provides a visual representation of a client's state of mind during different phases of their rehabilitation, as well as the types of clinician interactions that may foster change. Client self-assessment and the hearing care professional's observations help to focus the discussion around the client's readiness for change. It is not necessary to share where you would place the client on the Circle with them.
A clinician discusses the advantages of using the Motivation Tools in his appointments, and the ease of implementation.
Clients may be in denial about the extent of the hearing loss, unwilling to change the status quo, or may have mixed feelings about making a life change and acquiring hearing instruments. It is very important to accept each person with hearing loss in his or her current stage of life and make them feel accepted.