Module 3 - Client's Perspective

This module focuses on exploring three important aspects of the client perspective:  Living well with hearing loss, changing one’s behavior, and the role of the communication partner. In the first section, we explore what it means to live well with hearing loss, which sets the tone for understanding the client perspective. Students will use the Living Well tool to reflect on ways they can better understand the client’s needs and wishes.

This module also examines the theoretical foundations and evidence bases behind motivational interviewing and behavior change. Many of the Ida tools used in this module are based on theoretical models, and understanding their origins is important for successfully using the tools and methods in a hearing care context.

The communication partner perspective will also be introduced in Module 3. Communication partners can greatly affect outcomes depending on the support they provide to the person with hearing loss and the insight they provide to the hearing care professional. This section explores the importance of understanding the effect of hearing loss on the relationship and whether or not the person with hearing loss and the communication partner have the same treatment goals and expectations.

Finally, the GROUP AR guide is introduced as a method to involve clients in group aural rehabilitation with concrete steps to start and run a group.