- actively listening to clients
- paying attention to clients' needs
- involving clients in decisions about their treatment
Time And Talk
Why This Tool?
During an appointment, it can be a challenge to get information, complete clinical tasks, and move on to negotiating outcomes while at the same time developing a relationship with the client.
However, to get the best treatment results, clients need time to express their needs and concerns and feel that they have been listened to and understood by the clinician.
Time and Talk
Use Time Wisely in the Appointment
Participants can use the method to improve their ability to complete clinical tasks while applying core principles of person-centered care such as:
Teach Clinical and Communication Skills Together
