An appreciative approach
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The Change Guide is based on an appreciative approach, which differs from more traditional approaches to change management.
In traditional approaches, change is seen as a challenge that needs to be overcome in order to get on with “business as usual.” In an appreciative approach, change is considered a continuous learning process based on interactions – big and small − with your colleagues and clients.
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Facilitate discussions in an appreciative manner
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The appreciative facilitator
Understand the basics of appreciative facilitation and set some ground rules for discussions.
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How to conduct appreciative conversations
Learn how to be mindful about the language you use and the questions you ask.
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Giving and receiving feedback
Read about how you can give and receive feedback in an appreciative way.