Launching a Course for the Future
Through the Ida University Course, launched in 2010, we have also found an effective and powerful way to help universities incorporate a patient-centered learning experience into their curricula for future audiologists. Universities around the world use the Ida University Course to teach patient centered care to undergraduate, graduate and post-graduate audiology students.
Alice Holmes of the University of Florida reflects on what mentors need to teach students who are learning how to be patient-centered in their practice.
We’re proud to launch a new and expanded University Course that builds on the success of our first university course with new content and a richer context of questions, reflections, dilemmas, case studies, role-plays and ethnographic videos. While we’ve improved on the original, the goal of our newly re-launched University Course remains the same: To create a sustained and substantial influence on the way students and professionals think, act and feel about patient-centered care in hearing healthcare.
“Much has happened at Ida Institute in the five years since we launched the first University Course,” says Ida Institute Managing Director Lise Lotte Bundesen. “New learnings and research on patient-centered care in audiology and an expanded Ida Toolbox have given us a wealth of materials to expand and improve on the original coursework. The newly re-launched course benefits from the collaborative efforts of the global Ida community and especially the work of Professor Deborah Von Hapsburg and a group of dedicated university professors and students.”
Collaborative by Design
“We want a patient-centered awareness to influence or change the way clinicians approach clinical encounters,” says Deborah. “To accomplish this, a collaborative approach was required. By tapping into the knowledge, vision and insights of different individuals, with different points of view (clinicians, instructors, scientists, and students), we harnessed the emergent property of collaboration, which is more creative and powerful than the efforts of individuals working on their own.”
Deborah is particularly excited about the influence the course will have on the next generation of audiologists.
The new University Course invites students to be active participants in all aspects of the coursework. “By accepting the invitation to participate, there is the potential for intellectual and emotional pay-off,” explains Deborah. “It will lead students to think differently about what it means to be a recipient of health care services. It will empower them to not only meet the hearing healthcare needs of patients and families but also to inspire patients to take control of their own hearing. Our hope is that this course will inspire future audiologists to join a community of life time learners.”
Enhanced Content, Unwavering Focus
New and Expanded Content
· Health literacy
· Living Well
· Group AR
· Change Guide
· Time & Talk
· Family Centered Care
“Some of my favorite lessons were - and still are: Mindful Listening, Patient Centered Practice, Communication Partners, and Motivational Interviewing,” says Michelle Arnold, Audiology Clinical Supervisor at University of South Florida, who has taught the course and gave feedback about Group AR. “I added in some exercises from the site that weren’t originally in the University Course, such as the Time and Talk haircut and washing powder activity.” (These activities are incorporated into the updated coursework.)
The course content has broadened beyond the Ida tools. A new unit, Extending Patient-Centered Care to Families and Children, focuses on understanding hearing loss from the perspective of the family, with special focus on children’s and teens’ experience of hearing loss. The unit was written by Eileen Rall of the Children’s Hospital of Philadelphia, Paul Peryman of Van Asch Deaf Education Center in New Zealand, and Carrie Spangler of the University of Akron.
A new chapter on health literacy, written by Barbara Weinstein, Ph.D., and her graduate students at the City University of New York, teaches students to make appropriate, easily-understood materials available to their patients to enable them to make informed decisions about treatment.
What's in the New Family Centered Care Chapter?
· Family-centered interventions
· Communication skills, i.e., breaking bad news
· Teaching self-determination for young people
· Addressing the needs and challenges of families
· Tools for teens and tweens
Christopher Lind of Flinders University and Deborah Ferrari of University of Sao Paolo (where she recently launched a successful long distance learning course) were also among the contributors to the course development.