The Therapeutic Relationship
How will our role be different in the future?
John Greer Clark shares some opening comments on the role of the hearing care manager of the future:
Preparing for how the therapeutic relationship between clinician and client will change in the future requires a shift in how we think about what we do. Adjusting from the starting points (left column), how can you reframe your current work to offer a more holistic (right column) approach?
(Insert intro video for "insights and movements needed")

It’s important to remember that person-centered care is a way of practicing, not an add-on to your session. In our Myth Busters section, we have several resources that explain person-centered care.
Some people worry that person-centered care is too emotional, especially when communication partners get involved. While the counseling process is therapeutic, it is not actually a therapy session. Keep the client and his or her communication partners on target about how hearing loss is affecting their relationship and avoid discussing other disputes. This will help the client to emotionally process how they and those around them are affected by their hearing loss.
Fostering trust

Shared decision making

The decision aid helps clients to compare the risks and benefits of taking action on their hearing loss. By helping clients to make decisions, rather than simply telling them what course of action they should follow, they take ownership and thus more commitment to their treatment.