Inspired by Ida

A benchmark of quality for person-centered care

Find our flagship program - Inspired by Ida - in the course catalog when you sign up to the Ida Learning Hall.

Inspired by Ida is a program that helps hearing care professionals enhance their person-centered skills and apply them in daily practice. But it's so much more than that. It's also a global community of like-minded people dedicated to best practice in hearing care, actively working to improve appointments and outcomes for people with hearing loss.

Inspired by Ida is comprised of two courses:

1. Introduction to person-centered care
Learn the fundamentals of person-centered hearing care including why developing cultural competence is crucial. This course also includes reflective excercises to help you assess your listening skills and orientation toward person-centered care.

2. Applying person-centered care in the appointment
Discover the Four Habits to help you structure appointments and improve communication during appointments. You'll also learn about the SPIKES protocol for deliving bad news.

Complete the two courses to earn the Inspired by Ida certificate and badge. Use them to show your committment to person-centered hearing care and help people with hearing loss to identify clinics offering quality hearing care focused on their individual needs.

What are the benefits?

Hearing care professionals can:

  • learn practical PCC skills quickly and easily
  • earn CEUs/CPDs
  • share the Inspired by Ida badge on social media,  resumés, and in email signatures to demonstrate a dedication to PCC
  • become part of a global community improving hearing care

People with hearing loss can find clinics:

  • whose staff have taken courses in person-centered methods
  • where best practice is valued and implemented

Perspectives and insights

Clinic owner Darcy Benson details how Inspired by Ida has helped her practice differentiate themselves in their community.

"Plenty of nuggets to choose from"

Ben Mann, clinic owner in Essex, UK, explains why he was motivated to get Click Hearing inspired - and how other clinics can get the best from the program too

California Hearing Center on what it means to be Inspired

What does it mean to be Inspired in an everyday audiology practice? We checked in with the California Hearing Center to learn how the program has impacted their practice and look at some real-life examples

Improving job satisfaction through person-centered care

Learn from Inspired by Ida members how person-centered care has helped them avoid professional fatigue and improve their job satisfaction

Talking less, listening more

Carol Clifford, Director of Audiology at Albuquerque Hearing & Balance, explains how the Inspired program has helped her staff meet each patient where they are on their journey