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aids and one for my cochlear implant and tinnitus. I have audiologist friends who help me with my advocacy work and writing. My relationships with hearing care professionals are crucial to my well-being and so I try to show my gratitude for their expertise and care. (I hope they are reading this.) Forty-six years ago, a hearing aid dispenser worked with [...] through the ups and downs of her 46-year relationship with hearing aids. The start was a rocky one, but it soon became a love affair. It wasn’t love at first sound. My first hearing aid was loud and ugly: two disappointing strikes against something I had been waiting for since childhood. It was 1975 and I was 21 years old. The hearing aid dispenser pushed [...] aid (and me) was that I really wanted to hear better. My congenital hearing loss was progressive: at age 21 it was moderate, and it would ultimately become profound. But ENTs had always told my parents that hearing aids wouldn’t help me – and it’s probably true that those early, clunky devices weren’t suitable for my then mild hearing loss. But doctors

is a passionate hearing health advocate and internationally recognized author and speaker on hearing loss issues. She is the founder of LivingWithHearingLoss.com , a popular blog and online community for people living with hearing loss and tinnitus, and executive producer of We Hear You , an award-winning documentary about the hearing loss experience [...] drown out speech, while for others it is a quiet purr in the background. The sound can come and go depending on the weather, changes in diet, stress levels, and a whole host of other factors, but for many, it is a constant unwanted companion. Tinnitus is more common among people with hearing loss, but it also occurs in people with typical hearing. Living [...] busy day of errands and shopping, I enter my quiet apartment and sigh with relief. New York City noise, while a bit reduced from pre-pandemic levels, can still be overwhelming. Squealing bus brakes, speeding motorcycles, and booming construction equipment form a backdrop of noise that can wear on my senses. Especially with my hearing aids amplifying each

they do though is build self-advocacy and improve communication among people with hearing loss. “We know that improving communication and reducing barriers for people with hearing loss helps everybody, says Pigeau from CHHA headquarters, a short walk from the Rideau canal. “You don't need to have severe hearing loss to not quite understand what somebody [...] because we're going to get people thinking about hearing loss.” Ida welcomes CHHA to the Person-Centered Hearing Network “CHHA helps Canadians with hearing loss in refreshingly practical ways and embodies a lot of the principles that Ida holds dear, like collaboration, improving communication, and of course person-centered care,” Ida’s Managing Director [...] to the Person-Centered Hearing Network will benefit its mission to advance person-centered care, and their insight, network, and ambition will be of great value to the other partners.” The Person-Centered Hearing Network is a global network now 31 partners strong with a shared goal of implementing person-centered care (PCC) and giving people the knowledge

provided by hearing care professionals is forgotten immediately. And almost half of what is remembered is incorrect. Sharing information is a vital part of the relationship between hearing care professionals and their clients. Fortunately, there are proven ways to relay information effectively. Dean Thompson, a chartered psychologist and research fellow [...] the same understanding and definitions of the jargon. Stress key pieces of information, repeat information, or reduce how much information is shared in one sitting. Write information down. Written details are typically better remembered and lead to better adherence to treatment. Supplement verbal information with written and visual information. Use [...] the Ida Learning Hall called Effective Tinnitus Information Sharing. But his advice is equally relevant for anyone. Here are some of his top tips and techniques: Ask about your clients’ expectations, hopes, and capabilities so you can prepare to meet their needs. Present important information first. People can better remember information given to them

remote appointments. Karen Muñoz, Department Head and Professor of Audiology, explains, “Specifically, online hearing aid appointments are used for adult fitting follow-up for programming, troubleshooting, and counseling. We offer online pediatric parent education and support after hearing aid fitting and provide remote cochlear implant programming by [...] are changing the way we eat, sleep, work, and even date – and new healthcare innovations allow us to rethink the way we look after our bodies. This, of course, is also true in hearing healthcare. But what then are the implications for audiology education – and for the next generation of practitioners? And where does it leave person-centered care (PCC) [...] pathology, audiology, dentistry, and medical students and faculty. Through a combination of immersive virtual reality, data mining, and UX design, the ImPACT-Lab will enable new forms of interaction between students, professors, and patients – to help students develop cognitive and attitudinal skills, such as empathy. Remote support in Utah At Utah State

Storytelling and published as part of the Springer Lecture Notes in the Computer Science “Interactive Storytelling” series . Using VR to engage children in their own hearing care Sara’s Day is a pediatric communication tool based on VR and designed to support hearing care professionals in their communication with children during audiology and speech and language [...] has hearing loss and has difficulties hearing in certain situations and places. After being introduced to Sara’s story, the child is asked to share a few things about his/her experience with hearing loss in three different communication environments: playground, school/kindergarten, and home. The tool includes various interactive questions and tasks [...] help the hearing care professional to involve the child in the conversation – and encourage the child to prioritize where and when it is most important for them to hear well. In addition, it gives the hearing care professional an opportunity to explore, and subsequently resolve, any potential ambivalence the child may have about their hearing loss. The

head was: Major surgery and the risks involved Uncertainty regarding how much my hearing would be improved The long period of rehab to acclimatize to this way of hearing The stigma of wearing a “big metal disc” (I’ve previously written about how I struggled with stigma as a hearing aid wearer ) The idea that it’s permanent and a lifelong commitment I [...] short term, and I wasn’t thinking about the bigger picture – potentially better hearing. I was in the contemplative stage in the context of the Ida Institute’s Circle tool (a Motivation Tool that depicts the phases a person with hearing loss typically goes through). I knew I couldn’t hear well with my hearing aids, but I didn’t feel my hearing was “bad [...] my mindset that saw CIs as a last resort. I suspect Julie and other patients I’ve discussed CIs with for the first time felt the same. A new mindset Since studying audiology and learning exactly how a CI works and how they can be superior to hearing aids for someone with severe/profound hearing loss, the idea of getting one doesn’t seem so alien anymore

expand our activities and reach. We see this as an opportunity to diversify our sources of financial support, explore exciting new directions, and expand our global collaborations. We are of course all about innovation and co-creation at Ida, and we are currently running an innovation process to develop a roadmap to Ida 2023 and beyond. We welcome all [...] The world around us is changing rapidly, and there will soon be some changes at the Ida Institute too, leading to new opportunities for us, our global community, and person-centered hearing care. We have been extremely privileged to be fully funded by the William Demant Foundation since our inception in 2007 and we are hugely grateful to them. The foundation [...] 2022, our projects will move ahead as planned, including the ongoing work of the Person-Centered Hearing Network. We are confident that, with the support of our community, we can seize this opportunity to take the Ida Institute and person-centered hearing care into an exciting new future. We will provide further updates in the coming months, but if you

audiologists, and learning from other members of the PCHN. How do you and your organization work towards making hearing care more person-centered? CAA is excited to provide education about person-centered care (PCC) through conferences, blogs, and webinars. We are also proud to support the Ida Institute with its extensive PCC resources and materials. For [...] Person-Centered Hearing Network? To collaborate and to learn from our international colleagues. Given the evolving landscape in audiology, it is more important than ever to listen to diverse perspectives so we can better serve our members and the clients that they serve. What do you see as the greatest challenges and opportunities for hearing care in the [...] Welcome to the next in our Global Series highlighting the members of the Person-Centered Hearing Network (PCHN) . It’s a unique collaboration of 32 organizations around the world committed to promoting, teaching, and developing understanding of person-centered hearing care. This time, we spoke to Sarah Mason from the Canadian Academy of Audiology . She

Habits model by Richard Frankel and Terry Stein . She explains that doing this phase well means your client will leave with a clear understanding of what was discussed and the next steps, and with a good impression of you and your partnership. As a result, they’re more likely to act on the decisions you’ve made together. And “closing well” doesn’t need [...] discussed next steps, and the clock is ticking. It’s tempting to rush through the last items and boot your client out the door with a frantic “see you soon!” After all, you’ve been person-centered for 95% of the appointment – that’s what counts, right? Unfortunately not – that final 5% is critical to the success of the appointment and your client’s satisfaction [...] help (or hinder) the client in understanding and later recalling that information, while a distracted demeanor in those final minutes can damage the rapport you’ve worked hard to build. And if the client brings up a new problem at the last minute, it’s important that the clinician responds with empathy and active listening, not an eye on the clock. One