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Shari Eberts is a passionate hearing health advocate and internationally recognized author and speaker on hearing loss issues. She is the founder of Living with Hearing Loss , a popular blog and online community for people with hearing loss, and an executive producer of We Hear You , an award-winning documentary about the hearing loss experience. Her book [...] one of the foundational elements of PCC and it’s connected to many of the others, including active listening, understanding individual needs and preferences, and shared decision-making. So what is empathy? Empathy is defined as “the ability to understand and share the feelings of another.” In the context of hearing care, empathy helps you imagine how you [...] be treated if you or someone you loved had hearing loss. For example, if you had hearing loss, you would want your HCP to: 1. Ask you important questions and listen to the answers This would include both the practical content of the answer – "I have trouble hearing at the dinner table with my family" – and the underlying emotional message – "I regularly

Published: 18-05-2022 13:07

Involvement of Family and Friends : Discover why involving family and friends is an important element of person-centered care. Shared Decision-Making : Explore shared decision-making, a crucial element of person-centered care. Understanding Indvidual Preferences and Needs : Learn why understanding individual preferences and needs is an essential part [...] Care in Hearing Care Services Applying PCC in the Appointment : Learn to translate person-centered care from theory into practice using the Calgary-Cambridge Guides and the Four Habits. Living Well: Managing Hearing Loss in Daily Life : Use the Living Well tool to engage your clients in a structured way, set goals that improve daily life, and understand [...] partners in their hearing care. Tinnitus Management : This course focuses on person-centered communication when dealing with tinnitus patients and demonstrates how to use Ida Tinnitus Tools during treatment. Level 4: Staffing and Training Clinician Well-being: The Science of Self-care : Learn why clinicians are at risk of professional fatigue and how to identify

Published: 18-05-2022 11:22

success For an online service to be person-centered, efficient, and manageable, there are a number of things to consider before you begin . In the two videos below, Clinical Leader and tele-audiology subject matter expert at Hearing Australia, Frances Lockhart, takes you through the client and provider factors that are important to address. Client Factors [...] marketing cookies to view this content. Provider Factors Please accept marketing cookies to view this content. Planning your online service Download a one-page summary of the client and provider factors that Frances Lockhart addresses in the videos above

field of hearing care is characterized by distrust on many levels. “By directly addressing trust as a cornerstone of successful hearing care and speaking to both clients and clinicians, this resource can help both groups build trusting, active, and open partnerships that lead to better care and better self-management of the condition.” ‘A fresh and clear [...] reminder of how to create a patient-centric experience with emphasis on teamwork,” and by a consumer as “a fresh and clear look at the partnership between hearing professionals and those with hearing loss.” Click here to find out more and to access the animated guide and PDF summary. [...] partners, and invite family and friends. Users can also watch videos of real-life appointments showing strong hearing care partnerships in action, download a summary of practical tips, and access links to resources that can help further. ‘Speaks to both clients and clinicians’ The guide is designed for use in many different contexts . Hearing care pr

Published: 06-05-2022 10:54

guide and download the booklet before your first or follow-up appointment. Choose one or two tips to try out, and tell your hearing care professional about the guide, if they haven’t already seen it. Print out the booklet and read the tips regularly, so you can keep building your partnership. Share the guide with your friends and family, and with others [...] Great Hearing Care , and accompanying booklet have been designed to be useful for many different groups of people and in many different settings. Below, we suggest some of the ways they can be used. Why not let us know how you’re using the guide by completing this survey or getting in touch at contact@idainstitute.dk? For people with hearing loss Watch [...] in their next appointment to discuss the guide, the tips, and how these relate to their individual situation. Have the animation run on a screen in your waiting room. Share information about the guide and a link to it on your clinic website and social media channels. Print the PDF guide and have copies available in your clinic waiting room, or use the

Published: 06-05-2022 10:47

including the roles and responsibilities of each party – is still lacking. And the need is particularly clear in the field of hearing care, which is characterized by distrust on many levels. Our animated resource, Partnering for Great Hearing Care , attempts to meet that need. Through interviews with people with hearing loss and their clinicians, we [...] collected insights about successful partnerships and identified four key ingredients: building trust, connecting as people, being active partners, and inviting family and friends. The resulting animation and accompanying PDF guide show a successful partnership in action and provide practical tips for how clients and clinicians can build their own productive [...] symptoms, improved recovery, emotional health and psychological well-being, and a higher quality of life (see Park et al, 2018 , for example). Within hearing care, research shows that distrust in the professional or a lack of involvement in decision-making can lead to lower levels of hearing aid uptake and success ( Poost-Foroosh et al, 2011 ; Ritter

International hearing health advocates Shari Eberts and Gael Hannan have combined their knowledge, skills, and personal experience to write a book, 'Hear & Beyond: Live Skillfully with Hearing Loss.' The practical guide encourages people with hearing loss to take charge of their hearing journey, with the help of family, friends, and hearing care professionals [...] professionals, and go beyond hearing better to communicating better. Because, as Hannan says, "When you take charge of your hearing loss, that's when things change... That's when magic happens." We spoke to Hannan and Eberts about the book, why they wrote it, how life changed for them in the process, and how their book could change the world for people with [...] with hearing loss. Watch the interview below... Find out more about the book and how to get your copy here.

Published: 03-05-2022 14:05

Section, James A. Haley Veterans' Hospital, Tampa, FL, USA Casey Keaton Audiologist, Thrive Hearing and Tinnitus Solutions, USA Don McFerran ENT, Colchester Hospital University, United Kingdom Sharon A. Sandridge, PhD Director, Audiology Clinical Services Head and Neck Institute, Cleveland, OH, USA Glynnis Tidball Audiologist, St. Paul's Hospital, Vancouver [...] Hospital, Rome, Italy Emma Scanlan Principal Audiologist Adults, Australian Hearing, Australia Brigit Mazurek Prof. ENT, Tinnituszentrum, Charité-Universitätsmedizin, Berlin, Germany Dr. Elizabeth Marks Clinical Psychologist, Royal National Throat Nose and Ear Hospital, London and Lecturer in Clinical Psychology at the University of Bath, United Kingdom

the future? Our hope for hearing healthcare in the future is that everyone would have the opportunity for a positive hearing healthcare experience. We also hope that everyone will think about hearing health like they think about eyecare or dental care. If everyone was more informed about the importance of hearing health and received an annual exam, [...] specific ways of providing hearing care that meet our guiding principles of building trust, going above and beyond, and treating our patients the way they want to be treated. When we are confronted with a specific hearing health situation, we pull out the appropriate skills, tools, devices, research, or educational pieces and use as needed. Our toolkit [...] an animal, what would it be and why? If our clinic was an animal, it would be a dolphin. Dolphins are smart, loyal, and caring but also playful and creative. They communicate with each other and even with humans. We strive to create an environment that focuses on the positive aspects of what we can do to help with hearing, including the amazing options

people with hearing loss, we know that burnout, stress, and the various forms of professional fatigue are an ongoing concern for both employers and employees across industries. This course looks specifically at the risks and remedies of professional fatigue in a hearing care setting and gives clinicians the tools to evaluate their own needs and make self-care [...] an individual and organizational crisis, wellness is both an organizational and individual responsibility,” says Dr. Dunay Schmulian, co-creator and presenter of our free, new Learning Hall course, Clinician Well-being: The Science of Self-care. While hearing care professionals have the privilege of being part of their clients’ hearing care journeys [...] after ourselves.” Tips for clinicians and employers In Clinician Well-being, Schmulian digs deep into preventions and remedies for professional fatigue and provides suggestions for both employees and employers. Some tips learners will discover include: Employees: Develop a self-care toolkit that is as unique and individual as you are. Some people would