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content, as well as managing the Forum and social media accounts. Amanda has worked in web editorial for eight years. Before joining Ida, she worked as a freelance writer and editor for various magazines, websites, and newspapers in the United States and United Kingdom. She received a Bachelor of Arts in Journalism and Sociology from New York University [...] the arrival of two new staff members. Anne Mette Jeppesen and Amanda Farah Cox have both joined the Ida team in the last month. Anne Mette is joining us as a Project Manager and Audiologist. She will work on the development and launches of tools. She will also be involved in training seminars and workshops, as well as facilitating our Vision 2020 process [...] process. Prior to joining Ida, she was a project manager at a large hearing aid company for more than seven years, where she was an expert in tinnitus and worked on the creation of clinical tools. Anne Mette completed her Master of Arts in Audiology and Speech Pathology at the University of Copenhagen, where she did her thesis in cochlear implants. Amanda

stems from the training and structure they provide in implementing patient centered principles in a clinic. Dr. Danermark’s study was funded in part by the Ida Institute. ENT and Audiology News also featured a brief interview with Director Lise Lotte Bundesen on our Teens and Tweens Dilemma Game. The tool, which aims to help hearing care professionals [...] the latest issue of ENT and Audiology News magazine. The first article is by Berth Danermark at the Audiological Research Centre at Örebro University in Örebro, Sweden. Dr. Danermark is a former Ida advisory board member and a former participant at an Ida Seminar. His article focuses on patient centered care in audiology and what factors allow or prevent [...] understand the needs of their teen and tween patients, is available for free in our Tool Room . Both articles can be found in the September/October issue of ENT and Audiology News , out now.

engagement, and an introduction to the Line, the Box, and the Circle . After lunch, the session started up again with the ethnographic video “Gill and John.” The film, which focuses on how John supports his wife, Gill, who has hearing loss, was used to introduced the Communication Rings and the GPS . The room was then divided into Gills and Johns, and participants [...] the Living Well tool. The film “Joe, John, and Dana,” which focuses on how John copes with his hearing loss and cochlear implant personally and professionally, opened this section of the workshop. Participants were called on to consider the patient’s daily life and needs, what situations are relevant, and what the concept of living well means in private [...] Gregrory, audiologist Anne Mette Jeppesen, and chief anthropologist Hans Henrik Philipsen presented different tools, organized activities, and showed different ethnographic films and explained the relevance of ethnography in audiology to the group. Participants were taught the Motivational, Communication Partner, and Living Well tools. The daylong session

revolve around the technological aspects such as technical connectivity and both the clinician and patient keeping up with the latest technology. There are also professional aspects to consider, such as what standards need to be established, what training and licensing would be needed, and what sort of business model would tele-health follow. While the hours [...] well as the patients and their families. There are also more opportunities for sharing resources and teachable moments between clinicians, lecturers, researchers, and students. At Ida, a big concern of ours is how to keep the principles of patient centered care at the forefront of tele-health, in particular how the clinician and patient can build a strong [...] even though they wouldn’t physically be in the same room. Vision 2020 aims to collaboratively create a global vision of hearing healthcare in the year 2020. Check back soon for the latest developments in Tele-health and the Hearing Care Manager of the Future work streams.

Professor of Audiology and Chair in the Department of Speech, Language and Hearing Sciences, faculty of the Institute of Cognitive Science, Center for Neurosciences at the University of Colorado, Boulder. She also serves as a Professor of Audiology at the Department of Otolaryngology and Audiology at the University of Colorado, Denver and at the Marion Downs [...] education, cochlear implants, and integrating long-term management and daily progress into the community. De Wet Swanepoel is an audiologist and currently a professor in the Department of Speech-Language Pathology and Audiology at the University of Pretoria in South Africa. A founding member of the Tele-Audiology Network and co-chair of the Tele-audiology [...] Eriksholm include outcome measures in hearing aid research and the hearing aid user’s own voice (focusing on problems caused by the occlusion effect). Prior to that, he spent 17 years in various roles at Siemens, including research and development. They join current board members Adrian Davis, Lucille Beck, and Louise Hickson.

success means for the individual, and recommends a level of AR – as low-level as counseling and PSAPs or as intensive as individual auditory training – for the patient. This course of treatment can be revisited and new recommendations made for the patient as his or her needs and wishes change over time. But in order for PARM to be effective, the needs must [...] what methods the Hearing Care Manager of the Future will need to use in his or her practice. We have now held the second virtual meeting on this work stream. In the first Hearing Care Manager meeting, participants highlighted the main ideas of “encourage patient centered care,” “offer flexible services,” “improve communication,” and “more research” as [...] ideas back to the different aspects and action points of the clinical journey. They discussed a range of elements spanning from preparing patients for their initial appointments to the maintenance of long-term relationships between the patient and clinician to the impact physical environments such as waiting rooms and diagnostic rooms. Also discussed was

treatment, and are sent home with the Line and the Box to prepare for their first session. Because the pre-session is held for groups, progress isn’t affected if patients cancel at the last minute. Level 2 involves discussing the Line and the Box with the patient at their first proper session. “Patients seem already geared to the tasks and find it easier [...] much higher than that for general hearing aid clinics,” says Topass. “We had already offered a customized approach which the current research had suggested was the best treatment approach. I had then attended the BAA conference and heard about the Motivation Tools that the research group in Nottingham was using, and saw potential for these tools in our [...] clinician and patient might return to the Box after the three month mark if the patient isn’t making progress. As a result of these early interventions, Topass has found that fewer people opt out of rehabilitation, and those that exit the program because of lack of motivation do so earlier. A sample of 175 appointments taken between September 2012 and February

living with hearing loss, and what initiatives can be taken to improve their quality of life. The reports were led by Ida Institute Advisory Board member Sue Archbold for the UK-based charity, which specializes in cochlear implants and family centered care. The second and latest installment of the study focuses on the cost of not treating hearing loss. Rather [...] implants,” says Archbold. “We have clinical commissioning groups now, and one of them has recently decided that they would not fit hearing aids for adults with mild to moderate hearing loss. We’re currently fighting that battle. Some of the ammunition that we have in that report and the first report that we did is being used there. There are a number [...] health consequences, taking into consideration that hearing loss is associated with increased susceptibility to injury and illness. The first part of the study is an assessment of the gaps in availability of hearing care to people, citing, for example, that 45% of those who seek help with the hearing from a general practitioner are not referred for an

in the clinic have to do with hearing aid maintenance, saying that even cleaning hearing aids is a stumbling block for many users. With this in mind, solutions were discussed such as instructional videos on how to clean hearing aids and push notifications to tablet and mobile devices that will remind patients about hearing aid maintenance. To develop [...] currently being done in research and in clinics in tele-health and audiology, but also to consider what solutions already exist in other areas. Some hearing aid companies are already using reminder notifications, while the South Africa-based Hello Doctor app allows users to submit questions via their mobile device and get calls back from doctors in their [...] meeting, participants discussed the objectives, potentials, and challenges of tele-audiology. In the second virtual meeting, participants discussed ideas for how tele-audiology could be used, shared existing examples of tele-health in practice, and discussed how to deal with both high and low tech solutions. Several participants in the meeting said

respected CI professionals, Christine Yoshinaga-Itano (USA), Lone Percy-Smith (DK), Ruth Bourne (SA) and Sue Archbold (UK). Discussions and materials will take into consideration not only the shock and grief experienced as a result of the child’s diagnosis of hearing loss, but also the concerns about cochlear implants as a treatment from the surgery through [...] both patients and parents as well as professionals including surgeons, ENTs, audiologists and others involved in the child’s rehabilitation. The goal of the seminar is to identify concrete tools to meet the needs of children with CIs and their families. To do this, invited participants will explore the relationship between patients and clinicians, i [...] in different parts of the world and identify critical gaps, and define what a successful journey would look like from the perspectives of patients, families, and professionals. Participants confirmed for the seminar are (in alphabetical order): Amy Szarkowski, Boston Children's Hospital, USA Anneke Vermeulen, Hearing & Implants, Holland Ayca Ciprut