Today, Demant's Hearing Aids business announces that the ongoing efforts within person-centered care will be fully integrated into the Group’s hearing…

Everyone wants to provide the kind of care clients will cherish. But sometimes it’s hard to know exactly how to go about it. Here are a few simple…

Questions that can’t be answered with a “yes” or “no” and require elaboration are considered open-ended. Starting questions with “Why” or “How” often…

Samantha Tai has a PhD in person-centered communication. These are the three things she says are game changers for the clinician/client relationship.

Whew, we made it! A new year has sprung. Are you feeling energized? Motivated? Invincible? Great. Let’s harness those feelings and focus them on your…

The Ida Institute has joined Demant, the global, Denmark-based hearing healthcare group. 

Breaking bad news is never easy. But the SPIKES protocol helps by providing guidance and structure to the discussion. SPIKES is a six-step process…

Michael and Emma return with more sound advice from the perspectives of people with hearing loss — one of whom is also an audiologist. In this…

When you work with hearing aids every day, it is easy to forget that, to our clients, some features can sound like they were pulled from the pages of…

Well-being seems to be on everyone’s lips these days – and for good reason. It's linked with all kinds of good things, including reduced risk of…

Michael and Emma are siblings with hearing loss. He’s an audiologist, she’s a student. Here they talk about coming to terms with their hearing losses,…

In a challenging field like hearing care, every opportunity to achieve better outcomes counts. Well, according to a recent Ida Institute poll of 116…

Gael Hannan reflects on the importance of continuous learning in her hearing loss journey.

The Ida Institute has sadly been unable to secure future funding and we are therefore significantly scaling back activities.

We asked people with tinnitus and clinical experts about the tools, apps, websites, and forums that they find helpful. Here's what they came up with.

It's easy to fall into the content trap - offering facts and information when your client needs empathy. Find out how to avoid it.

We’re kicking off 2023 by sharing a practical tool that prompts introspection and allows you to reassess various aspects of your life. The Wellness…

At Rush University, a student community outreach program is helping the underserved through a faculty-led, pro-bono clinic. We spoke with Assistant…

Members of the Person-Centered Hearing Network (PCHN) share their learnings and initiatives to enable delivery of great hearing care in the form of…