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content, as well as managing the Forum and social media accounts. Amanda has worked in web editorial for eight years. Before joining Ida, she worked as a freelance writer and editor for various magazines, websites, and newspapers in the United States and United Kingdom. She received a Bachelor of Arts in Journalism and Sociology from New York University [...] the arrival of two new staff members. Anne Mette Jeppesen and Amanda Farah Cox have both joined the Ida team in the last month. Anne Mette is joining us as a Project Manager and Audiologist. She will work on the development and launches of tools. She will also be involved in training seminars and workshops, as well as facilitating our Vision 2020 process [...] process. Prior to joining Ida, she was a project manager at a large hearing aid company for more than seven years, where she was an expert in tinnitus and worked on the creation of clinical tools. Anne Mette completed her Master of Arts in Audiology and Speech Pathology at the University of Copenhagen, where she did her thesis in cochlear implants. Amanda

workshop on the Communications Partner Tool , how it can be used to engage a hearing loss patient’s support system, and the role of communication partners in a patient’s rehabilitation. The ethnographic film, Gill and John , which tells the story of how Gill, who has hearing loss, is supported by her husband John in social situations, was shown. Following [...] The five days of workshops and seminars, held from 27-31 August at the Eriksholm Research Centre in Snekkersten, Denmark, brought together 55 audiologists from around the world. The focus of this year’s Summer Camp was how audiologists can help meet hearing aid users’ individual needs. Ida staff members Ena Nielsen and Hans Henrik Philipsen presented [...] Communication Rings. They were then split into pairs, and were asked to fill in GPS tool based on the interactions they watched between Gill and John. At the end of the session, participants were asked to write down on an index card what they learned from the workshop. Several replied, “It’s not hearing loss, it’s communication loss.” This was the ninth

means, how to put it into practice, and what participants would like to do to make it happen. Abramides gave a presentation on Brazil’s Unified Healthcare System (Sistema Único de Saúde) and its policy on patient centered care. Participants tried out different activities from Time and Talk and the Change Guide, and were introduced to the Vision 2020 [...] The Ida Institute participated in the Speech Language Pathology and Audiology Conference ( Jornada Fonoaudiológica de Bauru ) in Sao Paolo, Brazil, held from 20-23 August. Ida Institute Managing Director Lise Lotte Bunden and Senior Audiologist Melanie Gregory gave presentations and held workshops on Ida Motivational Tools to a multi-disciplinary audience [...] including ENTs, audiologists, nurses, dentists, and speech language pathologists, beginning with a presentation to the Society for Otorhinolaryngoloy in Sao Paulo. Two full days of workshops followed, facilitated by Bunden and Gregory, as well as two Ida Fellows: Audiologist Deborah Viviane Ferrari and psychologist Dagma Abramides, both of the University

through counseling and rehabilitative therapy, rather than on selling hearing aids. Offer flexible services: A more accurate assessment of patient needs will enable effective, high-quality services. Clinical skills and sales skills are both people skills, and therefore similar. Improve communication: Patients need to understand hearing loss as a circumstance [...] value of rehabilitative services. Hearing loss prevention activities and public advocacy should also be promoted. More research: Better evidence for the value of patient centered care will impact public and private reimbursement of rehabilitative services. It was also discussed that, among other things, future hearing care specialists need to be facilitators [...] Ida Institute is progressing with its Vision 2020 project. We have developed three work streams for the project: The Hearing Care Specialist of the Future, Telehealth, and the Big Message. We have now held our first meetings on the Hearing Care Specialist of the Future. The objective is to help audiologists adapt as the industry changes in the next few

the tools can help students learn how to motivate patients and their families to work together as a constructive team to manage their hearing loss as they live with a cochlear implant. Undergoing surgery and receiving a cochlear implant is a significant life-changing decision. Patients and their family members must carefully consider whether these steps [...] can be a very emotional time, and family members have many expectations about what the success story will look like. There are so many unrealistic expectations, and that is part of the overall tension,” states Professor Inverso. “It is important to bring patients and their families back to the original expectations and goals. It is much easier to these [...] students to break into small groups and to reflect on the situation and offer potential action steps. “The Ida tools were not developed specifically for cochlear implant patients, but that does not diminish their usefulness. The Ida Motivation Tools, for example, help students open a constructive dialogue with patients and get them to start talking about

change and feel things are moving in the right direction.” Appreciative inquiry is a model for analysis and decision-making that focuses on the importance of discussing what works well now and envisioning a future where more things work well. More traditional techniques are problem-focused and prioritize finding the root cause of the problem and developing [...] audiologists working in Connect Hearing clinics across Australia. At the end of the process, she aimed to have all clinicians using the Ida Motivation Tools to explore and assess their client’s motivation to take action on their hearing. After a year, she has succeeded in reaching that goal. Over 90% of clinicians at Connect Hearing are now using the Motivation [...] Turnbull has introduced the appreciative approach and a client centeredness focus throughout the entire Connect Hearing business. “Client focus groups are now involved in all important changes at Connect Hearing Australia. This ensures that we incorporate the patient perspective into our practices and procedures,” states Bettina Turnbull. “We also have

older adults with hearing impairment to examine the influence of audiological and non-audiological factors on help-seeking behavior. The research team found that a positive attitude towards hearing aids was the most important factor that drove individuals to visit a clinic and obtain hearing aids. Older adults who perceived hearing aids as having more [...] likely to visit a hearing care professional and experience a successful outcome with their hearing aids. The study also showed that significant others and spouses played an important role in the decision-making process. People who perceived their significant others as less supportive of hearing aids were less likely to consult a hearing care professional [...] with hearing loss choose to visit a clinic and take action on their hearing. The study found that the perspective of the patient’s family and spouse plays an important role in influencing the person’s decision to take action. This provides additional support for including communication partners in the rehabilitation process. Funded by the HEARing Cooperative

John Hopkins University has shed light on how hearing loss, cognitive functioning, and aging relate to each other. Lin shared his public health perspective on hearing loss and aging at our recent series on Vision 2020: Creating a Future for Hearing Health Care. In his presentation, Lin explains how hearing loss can contribute to increased cognitive load [...] structure, and social isolation in older adults. Combined, these three health pathways can lead to decreased cognitive and physical functioning in older adults. Research by Lin and his colleagues have shown how individuals with mild, moderate, and severe hearing loss have an increased risk to develop dementia compared to individuals with normal hearing. Other [...] potential to raise the status of hearing loss among policy makers and health groups. “As much as we like to think that hearing loss is important, most people consider it as a normal process of aging,” states Frank Lin. “It is super important to understand and approach hearing loss in the context of health aging and the public health agenda. The Institute

growing up with a hearing loss. Spangler has profound, bilateral hearing loss. She has worn hearing aids since she was four years old. “I never knew anyone else with hearing loss until high school or college. Nobody else really understood some of the challenges that I was going through, and I didn’t know enough about my own hearing loss to even talk [...] saw around for hours in a common area and chatted about challenges and hearing loss.” The teenagers also get an opportunity to perform a number of role-plays and skits drawing from situations from the lives of the counselors and participants. “One of the most popular topics from last year’s camp was dating and relationships,” states Carrie Spangler [...] preschool program to develop spoken language in young hearing-impaired children. Gail M. Whitelaw is an audiologist and Director of the Speech-Lanugage-Hearing Clinic at the Ohio State University. She is a past-President of both the American Academy of Audiology and the Ohio Academy of Audiology and the Chair of the American Board of Audiology.<xml></xml>

quality of hearing health and speech practices across the Brazilian population. The Ida Institute will be well represented among the conference's numerous workshops, short courses, and courses on communication disorders. Ida Fellow Jean-Pierre Gagne (University of Monteal) will present two short courses: "Hearing aids and stigma" and "Speech perception [...] the Ida Motivation Tools and other resources with groups of hearing impaired persons. In addition, the Ida Institute will conduct two, interactive workshops at the conference, presented by Lise Lotte Bundesen (Ida Managing Director) and Melanie Gregory (Ida Senior Audiologist). One workshop will focus on patient motivation, and the other will focus on [...] The Ida Institute is very excited to participate in the upcoming Speech Language Pahology and Audiology Conference on August 20-23 2014, in the city of Bauru, State of Sao Paulo, Brazil. The conference is being hosted by the SLP-Audiology Department of the Dental School of Bauru - University of Sao Paulo. Ida Fellow Deborah Viviane Ferrari, who is a