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believes the guidelines can be applied in other countries too, with the audiologist role taken on by the occupational therapist, speech and language pathologist, or whoever has the job of writing the final report. The protocol is built on the belief that no single person has all the skills and knowledge to write a truly functional report. The key is therefore

offered. I think the visibility of support fora could definitely be improved. Person-centered care doesn’t have to come from a healthcare professional. When you start a new job, the onboarding program can make or break your experience. Well, it’s the same for life with a CI sound processor. Looking back, I would have appreciated some practical help

communication challenges. And those skills include the ability to choose the right audiologist. Over the years, almost every audiologist I have met has been passionate about their job, even those who joke they got into the field because it was the shortest sign-up line for graduate school. But not every audiologist is the right one for me. I need a professional

moment. By providing high quality, person-centered care to our patients, we can serve them and their families without fear that hearing healthcare will become obsolete. Our job is to ensure that our students are educated and trained with a PCC focus – so they are prepared for whatever the future brings,” concludes McCarthy. In the coming issues of our

Published: 21-01-2022 13:11

clients When patients receive care centered around their needs, they are happier and more likely to recommend you to others. Happier staff Person-centered care leads to improved job satisfaction and higher staff retention rates. Business benefits The person-centered approach reduces the number of referrals and malpractice claims, saves time, and increases

Using this process, Xiaofeng implemented PCC in two hearing aid centers and saw substantial improvements, including an increase in word-of-mouth referrals and greatly enhanced job satisfaction among the staff. Specific measurements revealed that: • The success rate for hearing aid fitting increased by about 30% • The bilateral fitting rate reached 100%

Published: 11-03-2022 16:17

both parties. For example… One 2019 study analyzing 11 research papers concluded that person-centered care training and intervention are “essential for promoting job satisfaction and reducing job-related stress as well as turnover” among nursing home staff. What do hearing care professionals say? “I find person-centered care to be very empowering… Being [...] person-centered approach." - Dr. Carol Pang, Audiologist, China “Being able to help my patients improve their quality of life is what makes me love my job – and person-centered care definitely improves my job satisfaction.” - Sarah Mierau, audiologist at The Hearing Care Partnership, Blackheath, UK [...] Multiple studies have shown that person-centered care is good for the professionals delivering it, as well as their patients. Many of these studies also show that the increased job satisfaction that comes from the person-centered approach also leads to higher staff retention. Showing empathy – i.e. listening to and recognizing the other person’s feelings

clients trust each other and work together in an active, equal partnership where decisions are taken jointly, outcomes for clients improve and clinicians experience greater job satisfaction. But building this partnership is not always easy. With this in mind, the Ida Institute has created a free, interactive, animated resource – Partnering for Great

who wears hearing aids, I can say I see them as a tool. I believe that just using hearing aids is like vacuuming a house without using additional attachments. Yes, it does the job. But it could be better. I used to think that using a remote mic in background noise benefitted me significantly because my hearing loss is profound. However, I was inspired

to embrace technology and make it our friend. It’s not the technology per se that interests us; it’s how it can help us become more humane. “As academic educators, it’s our job to prepare the future generation for what they’re going to face in their daily professional lives. We can’t just apply the same methods and rationale with students today because