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home – should be part of the service. And I encourage them to ask more probing questions and to think about the patient as a whole person, rather than just a hearing loss.” And she often sees success, with students much more open to asking about communication needs and discussing management beyond amplification by the end of the semester. “It’s a small [...] Australia, having first studied on the only audiology course in Malaysia at the time and completed a Masters in Southampton, UK. Three years later, she co-wrote a paper that triggered the first conversations about PCC in Malaysia and the beginnings of a new approach to hearing rehabilitation. “I hadn’t read much into patient-centeredness before. But having [...] research, the Queensland team found that while many clinicians in Malaysia believed that treatment should align with patients’ beliefs and values, that a human connection between clinician and patient is important, and that it’s crucial for an audiologist to understand the patient’s background - key aspects of PCC – these were rarely implemented in clinical

rethink standards of treatment and to partner more fully with one another to improve hearing care outcomes. Let's hope it sticks. Shari Eberts is a hearing health advocate, writer, speaker, and avid Bikram yogi. She is the founder of Living with Hearing Loss , a blog and online community for people living with hearing loss and tinnitus. She also serves on [...] What if I lost my hearing aids or they needed repairs? What if my hearing took a dip? Should I skip the annual hearing test I had scheduled? Thankfully my audiologist was soon available via email and phone, but this was not the case everywhere. Without easy access to hearing care experts, people with hearing loss looked online and turned to one another [...] another for assistance, support, and innovation. We developed grit and self-reliance and grew more confident in taking control of our hearing health and asserting our needs. We found a stronger voice in the patient-provider relationship. After Covid-19, hearing care will never be the same. Covid-19 strengthened person-centered care The Covid-19 pandemic

“to unite thoughts, feelings, and actions for enhanced conceptual clarity and personal insight that leads to self-directed learning.” Conscious and structured reflection enables improved decision-making and more informed actions, benefiting both the client and the clinician – and helping to build a relationship of trust and confidence. Reflection in academia [...] gain insight into their own assumptions, and ultimately allow them to thrive as professionals. In audiology, reflection is used as a way of monitoring behavior and improving the quality of interactions between practitioner and client. In Fostering Reflective Skills in Audiology Practice and Education , DePlacido and Cokely establish that the goal of reflection [...] audiologist, counselor, and senior lecturer at Queen Margaret University, Scotland. With this statement, DePlacido implied that while most hearing care professionals may think that they are reflective and person-centered in their approach, this is far from always the case. Without self-awareness, there is often a gap between intentions and reality. A lack of

situations and needs of the hearing impaired person.” Each year, the Ida Institute awards up to 10,000 USD to three projects that will strengthen the evidence base for integrating person-centered care into hearing healthcare, and provide critical information about the efficacy of Ida methods and tools, helping to guide our future development and innovation [...] the Ida Institute is funding three ambitious and timely research projects on hearing loss and rehabilitation spanning three continents. The winners of this year’s Research Grant will be studying the impact of the Covid-19 pandemic on tinnitus perception, the efficacy of Ida’s online Living Well tool, and the value of using an Ida Institute pediatric [...] Audiology Department at Southampton, but Dr Young’s interest was piqued by My Hearing Explained, which she sees as a very flexible tool. “It should be fairly quick to administer, and it seems suitable for younger children as well as teenagers both with and without hearing aids.” Impact of Ida counseling tool Living Well A team of researchers in Athens

Published: 15-06-2021 12:03

Bob and Jean (UK, 2020) Stage : Maintenance Recommended tools : Living Well (online) and My Hearing Explained Bob first sought help for his hearing loss a year before this appointment and he has since seen Priya at her clinic a couple of times. In this appointment, Priya uses My Hearing Explained to remind Bob and his wife Jean what the hearing test [...] revealed about Bob’s hearing and combines this with his responses to the online Living Well tool, which the couple had completed prior to the appointment. Bob and Jean are open about the communication problems they have experienced as a result of the hearing loss, about Bob’s behavior changes before and after getting hearing aids, and about the strategies [...] forward, including hearing aid adjustments and seating arrangements and Priya sends the couple home with a copy of My Hearing Explained for them to complete with their impression of how Bob’s hearing is now. I’m still waiting for you to say that I haven’t got a hearing problem… Please accept marketing cookies to view this content. Nicky and Ian (UK, 2020)

To further embed PCC and establish a formalized and consistent approach, their University Hearing and Balance Clinic recently joined the Inspired by Ida program. We spoke with Clinic Director Cache Pitt and Clinical Supervisor Kali Markle about their passion for PCC and their incentives for joining the program. Building trust and avoiding bad habits [...] control of my own healthcare and decision-making. I want my healthcare provider to be my coach and give me advice. And that’s how I want to treat my patients. The Inspired by Ida program is a formalized way for us to be able to teach our students how to work with patients so they know they can trust us as their coaches and providers – which in the end [...] academically and clinically what PCC is from the get-go – so they’re not building bad habits that we must then turn around later.” Not just an abstract ideal Across various healthcare provisions, educational curricula tend to be technically focused. “No matter what their discipline, healthcare providers are taught to do their technical skill and the human

ons, research institutes, and hearing care providers. Our time zones stretched from Chicago, US, to Brisbane, Australia, but everyone came full of energy, ideas, and passion for our shared vision of a person-centered future in hearing care. Looking to the future Discussions in small groups on the future of hearing care and how Ida’s recent report can [...] collaboration between and across stakeholder groups – including through the PCHN – will be vital to build and maintain trust, and prepare for future changes in hearing care. “Trust is a journey,” said one participant, perfectly reflecting the challenging but exciting nature of our work together. Building trust, implementing PCC, and preparing for the future [...] How can we build trusting relationships in hearing care? What insights from the Future Hearing Journeys report can help us prepare for the future? How can we collaborate locally and globally to expand person-centered care (PCC)? These were some of the questions tackled by the Person-Centered Hearing Network (PCHN) in a meeting on June 1, facilitated

hiring someone with hearing loss severe enough to be classed as a disability, a diligent employer might request a functional report, which should clearly and concretely explain the impact of the person’s hearing loss and what must be done to accommodate it. But these reports are often just a clinical description of the hearing problem and difficult to understand [...] therapist, speech and language pathologist, or whoever has the job of writing the final report. The protocol is built on the belief that no single person has all the skills and knowledge to write a truly functional report. The key is therefore to involve the person with hearing loss, the audiologist, someone from the disability sector, and a representative [...] recommends that hearing care professionals work towards being advocates for their clients far beyond the clinic – and writing good functional reports is part of that. For this to become the norm, Ashby-Scabis and du Toit see education as the solution, with hearing care professionals of the future taught about relevant legislation and functional report writing

been steadily growing in recent years and increasingly appears in standards and regulations, implementation is still slow in places . Many hearing care professionals lack dedicated training in the area and are unsure how to apply it in practice. To shed light on this topic, the British Academy of Audiology and the Ida Institute are hosting a webinar [...] practice and how even the most experienced and well-meaning practitioners can be better with a bunch of easy tweaks. I think the Inspired program is well worth doing. It is accessible and the bite-sized modules mean that it is easy to fit into breaks and no-shows. For single dispenser practices, it’s a great way to guide your reflective practice and for [...] training and practical guidance in how to apply PCC in everyday clinical practice. In warming up for the webinar, we spoke with Inspired member Ben Mann from Click Hearing in Essex, UK, about the program and about specific results from practicing PCC in an audiology setting. Like smoking on airplanes Mann is confident that clients choose Click Hearing sp

Published: 17-05-2021 12:43

以人为本医疗服务中的听力康复 本文介绍了生物-心理-社会医学模式和以人为本医疗服务的发展过程和相关政策，介绍了以人为本听力康复服 务在全球的进展，以及在国内临床、教育、科研和宣教方面开展的工作，最后描述了以人为本听力康复的挑战与未来展望。 开展以人为本听力康复服务的工具和方法 本文介绍了以人为本听力康复服务（person-centered hearing care,PCC）的本质，提出了理念改变是实施PCC 的最重要基础，PCC的具体实施在于把理念和核心元素应用整合到耳及听力康复的沟通和咨询中。除了传统的科普教育和信 息咨询，心理行为调整咨询也是PCC咨询的重要内容。听力康复专业人员可以通过卡尔加里-剑桥指南和四习惯模式学习PCC 的沟通方式和技能；同时利用已经本土化的10个临床工具简单高效地开展PCC服务。