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pandemic has caused disruption for people with hearing loss and hearing care services around the world. But in every crisis lies an opportunity to develop and grow. During lockdown, many hearing care providers found new, creative ways to support their clients. The pandemic also created greater awareness about hearing loss in the general public due to the d [...] competitive parameter for hearing care professionals and the industry in the coming years. Collaborating to prepare for the future While we can’t plan for the future, we can prepare. This is the philosophy behind the Future Hearing Journeys project and the reason why the Ida Institute has involved stakeholders from across the hearing care sector in exploring [...] exploring what future hearing care might look like, how professionals can best meet the needs of tomorrow’s clients, and how people with hearing loss can get the care they need and want. Armed with these insights, we will be better able to navigate an evolving landscape of new technologies, consumer demands, and business models, in which the only constant

of invention”, has given people with hearing loss some wonderful new options. Virtual platforms, ASR (Automated Speech Recognition), clear masks and face shields – all of these existed before the onset of COVID, but now they are repurposed as golden gifts to people with hearing loss. Clear masks, which the hearing loss community has been crying out for [...] the chaos of 2020. The world’s pandemic and politics seem to have set the world spinning in another direction. And in this crazy, abnormal world, people with hearing loss have encountered another shock; dealing with facemasks has shot many of us back to the time before we had learned to cope well with our hearing issues. Every day, we are challenged trying [...] activities that can stimulate our happy mode. Put up the lights and decorate. Play boardgames with people in our social bubbles, or online. We have started playing Hearts online with our son and his partner to stay connected (and to win—we’re a competitive bunch.) Get outside to walk or run and to breathe air free from indoor stuffiness. If you have streaming

consumers and hearing care professionals feel empowered to find creative and personal hearing care solutions for each individual Financial models evolve so professionals can be compensated fairly for PCC activities in addition to hearing tests and selling hearing devices Society embraces the importance of hearing access such that captions and hearing loops [...] current trends in hearing healthcare, which were used to create four imaginary futures for hearing healthcare defined around two primary metrics: rate of technological advancement (rapid and moderate) and how informed and engaged consumers are in their hearing care (more and less). Each future scenario came with its own benefits and risks for the variety [...] outlining their expectations for hearing healthcare ten years from now. My card contained my hopes for both people with hearing loss and hearing care professionals in what will likely be a world marked by technological innovation and consumer empowerment: Hearing is considered a critical and intrinsic part of wellness and overall health PCC is practiced

which aims to support lecturers and supervisors as they prepare students to work with individuals and families with hearing loss. The course provides tools and methods that encourage reflective practice and support the development of new abilities and attitudes toward clinical practice. Throughout the course, role-playing and classroom discussions are used [...] always the child. As such, this model complements or extends traditional person- and family-centered care by placing children in a more prominent and central position and making them the expert in their own life. Natalie Comas, Speech-Language Pathologist and Project and Training Specialist at the Ida Institute says: “The child-centered approach is about [...] course module Extending Person-Centered Care to Families and Children supplements Ida’s existing pediatric portfolio, including the tools Living Well for Teens and Tweens , My World , My Turn to Talk for Parents , Telecare for Teens and Tweens , Growing up with Hearing Loss , and My Hearing Explained for Children . The new university course module

research and building evidence in this important area. Funding will be awarded to projects that develop evidence related to Ida Institute methods and online tools and aim to demonstrate the effects of person-centered care in hearing rehabilitation. In 2021, we are seeking projects related to the following topics: Topic 1: Outcomes of online hearing care [...] care using Ida tools and resources Topic 2: Experiences of and/or outcomes with My Hearing Explained for Children The Research Committee will review applications and select three projects. Applicants may request up to $10,000 USD in funding. Recipients of the grant agree to begin their research by September 1, 2021 – and submit results by September 1, 2022 [...] summaries of previously funded projects on our Research Grant page . Applications are due by Monday, March 8, 2021. Awardees will be notified in May 2021. For more information and to download the application, please visit our Research Grant page .

Albuquerque Hearing and Balance aspires to change lives through personalized hearing solutions. Staff members are selected specifically for their positive attitudes and a shared passion for personalized care – and they work intently with each client to explore how their individual challenges impact their lives. With this philosophy, the clinic is a [...] timeline is different and that is okay. 5. What does person-centered care mean to your clients? Person-centered care means that we talk less and listen more. That we validate where the person is coming from and we stop and understand where they are on their journey. That means we begin by asking what their agenda is for the visit and we help them discover [...] discover how better hearing might improve their quality of life. 6. If your clinic was an animal, what would it be and why? A new puppy because a puppy makes you smile and brings joy and warmth.

bike ride, and trails that crisscross a volcano, Portlanders take pride in offering an original spin on all of life’s essentials and splurges. So, it’s fitting that Mt. Hood Hearing Aid Center has become Inspired by Ida and is pushing the envelope on providing individualized hearing care. The Southeast Portland clinic is run by husband and wife team [...] means being able to take an active part in the decision-making process of hearing rehabilitation. We find that an educated patient is a happy one. If your clinic was an animal, what would it be and why? A dog. We are loyal and honest with our patients, and we are always here and ready to help whenever our patients need us. [...] team Vladimir and Darien Gutierrez. We asked them about their practice and the Inspired by Ida program. What is your clinic’s superpower? Our superpower is compassion. We deeply care about every patient’s needs and strive to provide personalized hearing healthcare for all. We believe in an individualized approach where patients are educated about their

deafness and hearing loss in Africa by supporting the development and implementation of accessible ear and hearing services in Africa. Initiatives that the WHO and University of Pretoria are already working together on include: New ways to collect population data, community-based hearing screening, and training for primary ear and hearing care. De Wet [...] world. It’s why we created the person-centered hearing network (PCHN) — a collaborative group of patient and professional organizations, universities, and other leaders focused on improving hearing care on a global scale. Recently, one of our PCHN partners — the Department of Speech-language Pathology and Audiology at the University of Pretoria — became [...] center for ear and hearing health in Africa. The department is the largest audiology program of its kind in Africa, with a strong focus on research, collaboration, and service. The WHO partners with countries, international organizations, civil society, foundations, research institutions, and people to respond to health challenges and improve the overall

wonderfully. By using everyday language and offering the public a reason to expect a standard of care, this campaign will give people confidence to expect and value quality skills and support from hearing care providers – that is, to value and expect person-centered hearing care.” The campaign posters, videos, and graphics are freely available to share [...] explain person-centered care in a way that resonates with people with hearing loss and encourages them to play a more active role in their own care? That was a question raised at the 2019 meeting of the Person-Centered Hearing Network (PCHN) and echoed by friends and colleagues in the hearing care community. The solution? We’re All Ears , a new campaign that [...] that speaks directly to people with hearing loss. We’re All Ears is a simple phrase with two important messages. Firstly, that hearing is an issue that impacts all of us directly or indirectly; we’re in this together. Secondly, it acts as the voice of a hearing care professional expressing that they are listening and that what the client has to say is

background in communications and learning and development. She has lived and worked in nine countries across four continents and speaks four languages. Karin lives with hearing loss and got her first cochlear implant in 2017. Karin works as an International Business Coach and (copy)writer. She offers coaching to support other hearing-impaired individuals [...] patience and time – and ultimately costs resources. It’s human nature to focus on the things we can’t do – forget about the many soft and hard competencies we have instead and oversee the hidden talents we have developed because of our hearing loss. I’ve discovered that I hear things that aren’t said. I can read atmospheres and body language. And during [...] linguist, I had studied A-level French and German and gone on to study German and Danish to a Bachelor level at University. I had always dreaded the lessons which focused on listening skills. I never got it quite right – even with headphones and the volume turned up. Today, I know the reason why: I couldn’t lip read. And that same challenge applied to telephone