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To further embed PCC and establish a formalized and consistent approach, their University Hearing and Balance Clinic recently joined the Inspired by Ida program. We spoke with Clinic Director Cache Pitt and Clinical Supervisor Kali Markle about their passion for PCC and their incentives for joining the program. Building trust and avoiding bad habits [...] control of my own healthcare and decision-making. I want my healthcare provider to be my coach and give me advice. And that’s how I want to treat my patients. The Inspired by Ida program is a formalized way for us to be able to teach our students how to work with patients so they know they can trust us as their coaches and providers – which in the end [...] academically and clinically what PCC is from the get-go – so they’re not building bad habits that we must then turn around later.” Not just an abstract ideal Across various healthcare provisions, educational curricula tend to be technically focused. “No matter what their discipline, healthcare providers are taught to do their technical skill and the human

Published: 15-06-2021 12:03

Bob and Jean (UK, 2020) Stage : Maintenance Recommended tools : Living Well (online) and My Hearing Explained Bob first sought help for his hearing loss a year before this appointment and he has since seen Priya at her clinic a couple of times. In this appointment, Priya uses My Hearing Explained to remind Bob and his wife Jean what the hearing test [...] revealed about Bob’s hearing and combines this with his responses to the online Living Well tool, which the couple had completed prior to the appointment. Bob and Jean are open about the communication problems they have experienced as a result of the hearing loss, about Bob’s behavior changes before and after getting hearing aids, and about the strategies [...] forward, including hearing aid adjustments and seating arrangements and Priya sends the couple home with a copy of My Hearing Explained for them to complete with their impression of how Bob’s hearing is now. I’m still waiting for you to say that I haven’t got a hearing problem… Please accept marketing cookies to view this content. Nicky and Ian (UK, 2020)

situations and needs of the hearing impaired person.” Each year, the Ida Institute awards up to 10,000 USD to three projects that will strengthen the evidence base for integrating person-centered care into hearing healthcare, and provide critical information about the efficacy of Ida methods and tools, helping to guide our future development and innovation [...] the Ida Institute is funding three ambitious and timely research projects on hearing loss and rehabilitation spanning three continents. The winners of this year’s Research Grant will be studying the impact of the Covid-19 pandemic on tinnitus perception, the efficacy of Ida’s online Living Well tool, and the value of using an Ida Institute pediatric [...] Audiology Department at Southampton, but Dr Young’s interest was piqued by My Hearing Explained, which she sees as a very flexible tool. “It should be fairly quick to administer, and it seems suitable for younger children as well as teenagers both with and without hearing aids.” Impact of Ida counseling tool Living Well A team of researchers in Athens

“to unite thoughts, feelings, and actions for enhanced conceptual clarity and personal insight that leads to self-directed learning.” Conscious and structured reflection enables improved decision-making and more informed actions, benefiting both the client and the clinician – and helping to build a relationship of trust and confidence. Reflection in academia [...] gain insight into their own assumptions, and ultimately allow them to thrive as professionals. In audiology, reflection is used as a way of monitoring behavior and improving the quality of interactions between practitioner and client. In Fostering Reflective Skills in Audiology Practice and Education , DePlacido and Cokely establish that the goal of reflection [...] audiologist, counselor, and senior lecturer at Queen Margaret University, Scotland. With this statement, DePlacido implied that while most hearing care professionals may think that they are reflective and person-centered in their approach, this is far from always the case. Without self-awareness, there is often a gap between intentions and reality. A lack of

rethink standards of treatment and to partner more fully with one another to improve hearing care outcomes. Let's hope it sticks. Shari Eberts is a hearing health advocate, writer, speaker, and avid Bikram yogi. She is the founder of Living with Hearing Loss , a blog and online community for people living with hearing loss and tinnitus. She also serves on [...] What if I lost my hearing aids or they needed repairs? What if my hearing took a dip? Should I skip the annual hearing test I had scheduled? Thankfully my audiologist was soon available via email and phone, but this was not the case everywhere. Without easy access to hearing care experts, people with hearing loss looked online and turned to one another [...] another for assistance, support, and innovation. We developed grit and self-reliance and grew more confident in taking control of our hearing health and asserting our needs. We found a stronger voice in the patient-provider relationship. After Covid-19, hearing care will never be the same. Covid-19 strengthened person-centered care The Covid-19 pandemic

home – should be part of the service. And I encourage them to ask more probing questions and to think about the patient as a whole person, rather than just a hearing loss.” And she often sees success, with students much more open to asking about communication needs and discussing management beyond amplification by the end of the semester. “It’s a small [...] Australia, having first studied on the only audiology course in Malaysia at the time and completed a Masters in Southampton, UK. Three years later, she co-wrote a paper that triggered the first conversations about PCC in Malaysia and the beginnings of a new approach to hearing rehabilitation. “I hadn’t read much into patient-centeredness before. But having [...] research, the Queensland team found that while many clinicians in Malaysia believed that treatment should align with patients’ beliefs and values, that a human connection between clinician and patient is important, and that it’s crucial for an audiologist to understand the patient’s background - key aspects of PCC – these were rarely implemented in clinical

connect, reflect, and exchange knowledge and ideas, and come up with solutions or new ways to learn, teach, and provide PCC. It’s exciting to witness a renewed commitment and responsiveness to PCC across training institutions globally and we want to be part of it. What do you see as the greatest challenges and opportunities for hearing care in the next [...] towards making hearing care more person-centered? PCC is highly relevant in the two programs we offer – speech-language pathology and audiology – since both center around communication and the care and treatment of communication disabilities. Our philosophy is driven by the belief that professional care and support is most effective and valuable when [...] Africa working to advance person-centered hearing care. Through this group, information is shared and discussions on hearing loss and hearing care relevant to our regional context are promoted. We’ve launched a Facebook page that’s gaining traction within our communities and run a survey to determine the hopes and needs of clinicians in South Africa in

hard of hearing. What do you see as the greatest challenges and opportunities for hearing care in the next decade? One of the greatest challenges for hearing healthcare is the significant numbers of people who may lose their hearing, especially noise-induced hearing loss. Preventing hearing loss is critical, and providing accessible hearing healthcare [...] the Person-Centered Hearing Network (PCHN) and with a common vision of a person-centered future in hearing care. This week, we hear from Audiology Australia , the country’s biggest professional community for audiologists and an Ida Institute partner since 2018. CEO Tony Coles talks hearing loss prevention, empowered clients, and new standards in audiology [...] ensuring flexible and practical models of funding, and working with the needs of clients will help overcome and meet some of these challenges. In one sentence, what is your ideal vision of hearing care in the future? We believe every person has the right to communicate and interact with the world in ways that are fulfilling and meaningful to them.

from ABA and SBFa about the Inspired launch and about the potential for person-centered care (PCC) in the region. Valid across disciplines and regions When considering the relevance of PCC in Brazil, Ingrid Gielow, PhD, Vice President of SBFa, and Co-Founder and CEO at ProBrain, says, “Essentially, PCC is valid for all areas of speech therapy and audiology [...] Society of Speech Therapy and Audiology, we were already addressing the need to unite technology, communication, and humanization before the pandemic – in a concept we called Speech Therapy and Audiology 4.0. The pandemic forced us to accelerate this process, and with Inspired by Ida we will continue this journey towards accessible, democratic, and humane [...] Grande do Sul, and Christiane Marques do Couto, PhD, Professor at School of Medical Sciences, University of Campinas, agree, “In Brazil PCC can help professionals to improve their performance in the area of diagnosis and rehabilitation of communication, in audiology and in speech therapy. By having the right tools and methods available and understanding

found this frustrating and unsettling, particularly when my hearing loss was progressive, and it seems I’m not alone. My Hearing Explained utilizes relatable language and analogies, which I would have appreciated as a patient, and I fully intend to integrate this tool into my future practice. Being able to complete these courses and explore the tools from [...] the variety of emotions associated with hearing loss, and express empathy. I’ve also had time to reflect on the challenge of explaining a patient’s hearing loss in terms they understand. Here, the Ida conversation guide My Hearing Explained is very helpful. For years, audiologists would show me my audiogram and explain it with technical jargon that I [...] like this?” and was motivated to try and become an audiologist like Ruth for other patients like me. Covid-19 is the biggest obstacle I soon realized that having a hearing loss could be very useful in becoming a person-centered audiologist. I figured a core element of this approach is being able to put yourself in the patient’s shoes, and with first-hand