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Published: 02-09-2022 11:00

library, Bridgitte Harley, audiologist and hearing aid consultant at The Hearing Clinic, shares her thoughts on implementing PCC in her practice. Watch the video to learn more about the benefits of adding PCC to your set of skills as a clinician. “It just takes a slight change in mindset. A shift,” says Harley. The Hearing Clinic was the first clinic in the [...] One of the perceptions hearing care professionals sometimes have about implementing person-centered care (PCC) is that it would be time-consuming during the appointment. However, using PCC techniques and tools helps clinicians and clients create an effective partnership, increasing the satisfaction of the client in less time. In this video from our [...] the U.K. to become Inspired by Ida. Read about it here. Find more ethnographic videos on person-centered hearing care here. Read about the four myths of implementing PCC during the appointment.

other things besides hear? Me: Ha, ha, yes. He’s supportive and easy to speechread. And we have a son! She: Cool! Does the baby, uh, have hearing problems? Me: The baby is 27 now and no, he doesn’t. Our hearing loss isn’t hereditary, so we couldn’t pass it on. She: What did cause our hearing loss? Me: We’ll never know. She: I guess it doesn’t really [...] knew then. Let’s call Gael in the present “Me” and Gael in 1975 “She.” Me: Hey you! She: Hey yourself. So, this is weird. Me: But cool. Tell me, how do you feel about your hearing loss? She: Fine, thank you. Me: You don’t, but we’ll get back to that. So, you just got your first hearing aid! She: Yeah, and I hate it. I thought I wanted one, even though I [...] there for a while. I still haven’t recovered from the last hearing test, which I failed again. Me: You don’t fail! It’s not a test with right or wrong answers. I’ll admit, though, people still freak out over what’s only an assessment of hearing levels. And right now, you have moderate hearing loss. She: Moderate? That doesn’t sound too bad. Hey, you

whet your appetite. Client and family-centered care Online appointments make it easier for the client to receive emotional and practical support from their loved ones, who can join the appointment from different locations. Social coaching and communication training Hearing loss supporting activities, such as counseling and social coaching, can be effectively [...] partners, created the Teleaudiology Guidelines to support hearing care practitioners in their remote appointments. The document offers practical guidance on how to conduct virtual appointments as well as clinical guidance when offering specific services online, such as neonatal screening and diagnoses. Here’s a taste of some of the person-centered topics

around additional accessories and highlight that hearing aids are simply tools to help one hear. For example, “Hearing aids can help you here, here, and here — but when listening here, hearing aids need help.” I look forward to a future where hearing loss is treated more holistically, and hearing aids are seen by clients and professionals alike as simply [...] simply tools for better hearing rather than the ultimate treatment for hearing loss. And I hope that once a few clients are courageous enough to use an ALD and reap the benefits, others, like as Dianne, will feel inspired to try this. Maybe one day it will be the norm to see people with hearing loss using a variety of additional accessories. [...] converse with others. But how much time do we spend listening and sympathizing with clients, only to have them leave the same as they came in and having to accept that “hearing aids are limited.” I can certainly say, this is the case with me the vast majority of times. Hearing aids are indeed limited, but that doesn’t mean there are no solutions or ways to

a parent tends to be outspoken and answer on behalf of their child. A child- and family-centered tool The initial pilot project showed that MHEC can improve the whole family’s understanding of the child’s hearing loss and even reveal discrepancies between the child and their parents in their perception of the hearing loss, prompting valuable conversations [...] person-centered and a family-centered approach by focusing attention on the child and their specific needs and experiences, as well as engaging the family in developing strategies together. Quick, easy, and flexible Not only can the tool enable the clinician (and family members) to learn valuable information about the child’s experiences and empower families [...] discuss and decide on communication strategies together, it’s also practical and flexible, according to Harrison. In her experience, it doesn’t take long to go through the form; it’s easy to use both online and face to face; and it can be used in multiple scenarios, from discussing hearing test results to checking in with long-term patients, and with patients

setting still raises technical and practical questions, and many hearing care professionals are unsure how to make the leap. A common concern is the ability to provide tailored and person-centered counseling in a digital environment. Close from afar The Online Appointments Starter Kit addresses this concern by providing hearing care professionals with practical [...] outcomes and lose the personal connection with his clients. But since the pandemic began, he has experienced the benefits first-hand — and he is now a big fan and encourages others to get started: “Instead of being anxious of the challenges of tele-audiology, think of the immense benefits from the patient perspective — not only the time savings and convenience [...] the kit includes real-world examples and ready-to-use tools that make it easy to incorporate telehealth services.” Christine Hunter, former President of the patient advocacy group Hearing Matters Australia , said, “The starter kit provides a wonderful framework from which to offer best practice hearing care – and a way of achieving optimal results for

would have on hearing care. As she prepares to retire at the end of June 2022, Ida tools are taught in universities around the world and the institute is even involved in curriculum planning. Ida is sought by heavyweights like the WHO and ASHA to contribute to standards and guidelines. Ida Learning Hall courses are watched by thousands and accredited by [...] who’s-who in hearing care. And Ida communication and counseling resources are used in clinics everywhere. But that’s just the tip of the iceberg. Lucille Beck, an executive with the Department of Veterans Affairs summed up her contribution this way, “Lotte is a transformational figure in the world of hearing care. Her focus on persons with hearing loss shifted [...] the treatment and rehabilitation paradigm to person-centered care — defining a new way of individualizing care to meet the needs of the person.” And Louise Hickson, Associate Dean in the Faculty of Health and Behavioural Sciences at The University of Queensland, Australia, said, “Lotte’s innovative approach defined what we needed to do and gave us the

receive the award because it’s not something you nominate yourself for – and I had no idea it was coming. So, for me, that made it very special. Also, it’s not a hearing award, but an award for service to Australia and the community at large – and it was lovely to see hearing recognized and valued by the people who decide these things. Sometimes, working in [...] what this recognition means to her and what led her to where she is today. The Queen’s Birthday Honours are awarded to a mix of health leaders, athletes, and volunteers. In other words, a scope that far exceeds the realm of hearing healthcare. What does this acknowledgement mean for you personally – and for hearing healthcare in broader terms? “I feel [...] researcher, I do evaluate the impact of hearing technology on people’s lives. And just imagine, to start a career at a time where you could barely give people anything to help them – and then fast forward to now, where aspects like the sound quality and the comfort have taken gigantic leaps. Today, if people accept and embrace technology, they have a chance

designed to strengthen personal motivation for — and commitment to — a specific goal by eliciting and exploring the person’s own reasons for change within an atmosphere of acceptance and compassion.” In other words, motivational interviewing is a communication style intended to maintain the focus of the conversation — the interview — on the patient’s personal [...] interviewing can be used to increase adherence to audiologic recommendations Start the dialogue and guide the client through their thoughts while allowing freedom for them to learn more about their own thoughts Support and empower clients through their struggles and successes Resources to help you conduct motivational interviews in the clinic If you are [...] support their client’s hearing loss journey from a person-centered perspective. What is motivational interviewing? A quick online search will tell you that motivational interviewing is a counseling approach used in the counseling of people with addiction. However, it has also proven effective in different scenarios. For example, in hearing care when a client

Published: 19-05-2022 16:00

des Rehabilitationsprozesses zurückkommen und an Folgeterminen besprechen, ob Ihre Kund*innen und deren Gesprächspartner*innen ihre Ziele erreichen konnten und bereit sind, andere schwierige Kommunikationssituationen anzugehen. Das Tool “Gemeinsame Ziele” für Partner basiert auf dem Client-Oriented Scale of Improvement Client-Oriented Scale of Improvement