Search

Published: 11-03-2022 16:17

lengthening the management phase of the appointment. In contrast, a 2022 study showed that the use of an Ida Institute person-centered counseling tool enabled clinicians to rapidly identify and examine individual patients’ needs and improve the flow and efficiency of the appointment. What do hearing care professionals say? “All it costs is the time to train [...] Yes, it requires an initial investment in training, but this is time-saving and boosts the bottom line in the long run, as clinics can reduce return visits and see more clients. And by involving the client in decisions about treatment and family members in the rehabilitation process, clinicians can build trust with their clients. Greater trust improves [...] Business benefits The person-centered approach to healthcare has been proven to reduce the number of diagnostic tests, referrals, clinical errors, and malpractice claims, to lead to shorter stays in hospital and fewer medical visits, and to increase efficiency and reduce overall costs. In hearing care, the person-centered approach can save time and

Published: 17-03-2022 14:39

seen the benefits for his clients first hand and is now a big fan. Hear his story. The client perspective Please accept marketing cookies to view this content. Karen, one of Trevor's clients, describes the benefits of having her appointments online. The kit Recipe for online success Tele-audiology expert Frances Lockhart takes you through the client [...] online Motivation Tools Use the Line and the Box to assess your clients' motivation and encourage them to take action My Hearing Explained Use this editable PDF to explain hearing test results in a person-centered way online Telecare Use these online questionnaires to help your clients identify their priorities, so you can offer the most suitable support [...] appointments are sometimes the best way to provide high-quality, person-centered hearing care to your clients. But getting started can be difficult. Through checklists, articles, and videos of clinical encounters online, this starter kit takes you through the key steps of planning, offering, and delivering appointments online. What are the benefits? Develop

skills to the next level. Because USU focuses on PCC, I had renewed motivation, direction, and the tools I needed to start growing again as a clinician.” The following six steps helped Page on her PCC journey: Self-reflection Page took time to reflect on her own skills and pay attention to what other clinicians were doing: “I started to mimic the PCC behaviors [...] This has really helped me dive deeper into the world of PCC.” If you’ve been inspired by Page’s journey and wish to take your own PCC skills to the next level, Ida's free resources might be helpful. Page’s recommendation to others is to make a plan and take it one step at a time: “The first step can be the hardest, but you’ll be glad you did and so [...] needed work in this area, but once I started trying to improve, I saw great progress.” Naming the barriers By explicitly naming her internal barriers, Page could work to reduce them, so they didn’t get in the way of her progress: “One significant barrier was the feeling that there’s always something new to improve on, and that was overwhelming. When I

Published: 19-05-2022 16:23

Nederlands De Lijn Doelstellingen Delen voor Partners

you with your devices?” Ida tools such as The Line , The Box , Living Well , and My Hearing Explained can also help you move the conversation from emotions to next steps. For more background and guidance on this topic, take a look at Module 2 of the Ida University Course or our online course on Empathy in the Ida Learning Hall . [...] tailor your recommendations. Caught in the content trap Research shows that offering facts rather than empathy when a client is communicating emotion – known as the “content trap” – is very common. One study of 63 audiological rehabilitation consultations found that clinicians took a biomedical approach most of the time and rarely offered empathy, despite [...] family says our daughter was born with a hearing loss because I worked until the week she was born.” Step 2: Identify the emotion(s) at play Then acknowledge these verbally in an empathic but professional way. For example: “So, if I’m hearing you right, it sounds like…” “I have the sense that you’re feeling…” “That must have been a difficult situation for