Person-Centered Care

Framing the Clinical Encounter for Greater Understanding, Empathy, and Success

Tjørnhøj-Thomsen, T. (2009). Framing the clinical encounter for greater understanding, empathy, and success. Hearing Journal. 62(8), 38-43.

The Encounter Model and Audiological Clinical Encounters

Hapsburg, D., and Tjoernhoej-Thomsen, T. (2012). The encounter model and audiological clinical encounters. Seminars in Hearing. 33, 24-34.

Biopsychosocial Approach in Patient/Relationship Centered Care

Erdman, S. A. (2013). The biospychosocial approach in patient- and relationship-centered care: implications for audiologic counseling. In J. Montano and J. B. Spitzer (Eds.),  Adult Audiologic Rehabilitation (second edition, pp. 159-206). San Diego, California: Plural Publishing. 

Client Labor: Adults with Hearing Impairment Describing Their Participation in Their Help-Seeking and Rehabilitation

Knudsen, L., Nielsen, C., Kramer, S. E., Jones, L., and Laplante-Levesque, A. (2013). Client Labor: Adults with Hearing Impairment Describing their Participation in their Help-Seeking and Rehabilitation . Journal of the American Academy of Audiology 24, 192-204.

Promoting the Participation of Adults with Acquired Hearing Impairment in Their Rehabilitation

Laplante-Lévesque, A., Hickson, L., & Worrall, L. (2010). Promoting the participation of adults with acquired hearing impairment in their rehabilitation.Journal of the Academy of Rehabilitative Audiology, 43, 11-26.

Improving Communication and Improving Care

American Medical Association (2006). Improving communication - Improving Care. Available at:

Patient Centered Medicine: Transforming the Clinical Method

Stewart, M. (2003). Patient-centered medicine: transforming the clinical method.Radcliffe Pub.

Patient Centered Practice: Aligning Professional Ethics with Patient Goals

Clark, J. G. (2007). Patient-centered practice: aligning professional ethics with patient goals. In Seminars in hearing (Vol. 28, No. 03, pp. 163-170)