Make It Happen

For you to create sustainable change, it is a good idea to make a realistic plan for how you and your team can most effectively move forward with agreed action steps.

Below is a list of key things for you to consider before - and while - you move ahead. They are relevant for the person or team responsible for the overall change process and those responsible for individual action steps.

Sarah Lewis reminds us that making change is something that takes energy. As teams begin to create change, it is important to recognize even small achievements.

Availability of Human Resources

Check that everyone involved has sufficient time to manage their role in the change process or explore ways for them to make time. It may be necessary to agree on a way for some team members to shift their current work priorities to accommodate the change process.

Financial Resources

Does your change process involve any expenses or investments? If so, make a budget and secure resources. 


Over which time period will you run the process? Make sure it does not overlap with, or is interrupted by, holiday seasons or other periods where many staff members are away or engaged elsewhere.


Encourage your change collaborators to make individual plans for how they will carry out their parts of the project. Suggest that they think about who else is involved in their efforts, which action steps are needed, the costs involved, and when they expect to have completed their part of the process. Also, their part is likely to be interlinked with other parts of the project, which requires coordination with other groups.


Agree on an overall deadline for when individual steps and the entire change process should be completed. 

Follow Up

Meet regularly with those who are responsible for different parts of the change process. Remember the bottom-up approach and to engage people's personal motivation for the change.


Keep up momentum and enthusiasm as the change process moves forward. Celebrate milestones. Highlight progress during team meetings. Schedule regular one-on-one appreciative conversations about the process.