The Appreciative Approach
The Change Guide is based on an appreciative approach to change, which differs from more traditional approaches, as shown below.
- Change is a continuous process consisting of big and small initiatives along a gradual learning curve.
- Change happens continuously as you interact with every client, colleague, and manager.
- Focuses on strengths and what you would like to see more of.
- Creates change through shared understanding and collaboration.
- Helps everyone develop personal motivation for embracing new routines.
- Uses conversation as a means to create change.
- Appreciative conversation takes a bottom-up approach involving all participants in the change process.
Sarah Lewis describes what it means to take an appreciative approach to change and why focusing on the positives and moving the team forward through conversation can help you be successful.
- Change is managed as separate challenges or barriers to overcome in order to get on with 'business as usual'.
- Change is a linear process: identify the problem, find a solution, and implement the change.
- Focuses on finding problems with current practice and things you would like to see less of.
- Change is dealt with through planned top-down given solutions.
- Human aspects are often excluded in traditional streamlined change management processes.