Person-Centered Healthcare

There are many definitions of person-centered healthcare, which include many of the same core principles. At the Ida Institute, we understand person-centered care to be healthcare that is designed around the client’s needs, wants and perspective. 

Person-centered care respects the client’s preferences and values, involves family and friends, reinforces shared decision-making and goal setting and prioritizes the free-flow of information.

The Ida Tools can help audiologists implement person-centered care principles in their own clinical practice.

For different perspectives on person-centered care, we recommend that you explore the suggested readings on this page. 


This paper aims to make person-centered care more concrete, so that it becomes a meaningful, living concept.
The International Alliance of Patients' Organizations presents their definition of PCC.
Broad review of different definitions of person-centered care in healthcare.
American Medical Association report on how health care organizations can ensure effective, person-centered communication with people from diverse populations.
Based on interviews with leaders of PCC organizations, this report identifies key factors for achieving PCC at the organization level.
A practical resource for organizations looking to become more person-centered, funded by the Picker Institute.